Refund & Cancellation Policy

 

Appointment Cancellation

Patients may cancel or reschedule appointments by contacting the hospital before their scheduled appointment time.

Refund Policy

  • Refund eligibility depends on the nature of the medical service and payment made.
  • Refunds for cancelled appointments, if applicable, will be processed within 7–10 business days.
  • Consultation fees already utilized or completed services are generally non-refundable.

Emergency Situations

KP Singh Hospital reserves the right to reschedule appointments due to emergencies or unforeseen circumstances.

Payment Issues

For payment-related concerns, please contact our support team.

Contact

KP Singh Hospital

Address: Gulistan Colony, Farrukhabad, Dhansua, Uttar Pradesh – 209602

Phone: +91 94154 32227

Email: emergency@kpsinghhospital.com

Return Policy

Medical services, consultations, diagnostic tests, and healthcare treatments provided by KP Singh Hospital are non-returnable in nature.

Medicines, healthcare products, or other items purchased from the hospital pharmacy may be eligible for return or replacement only if:

  • The product is damaged at the time of purchase.
  • The wrong product was supplied by the hospital.
  • The return request complies with applicable pharmacy regulations.

Opened medicines, temperature-sensitive products, and prescription medicines are generally not eligible for return or exchange unless required by applicable law.

For assistance, please contact us.

KP Singh Hospital

Address: Gulistan Colony, Farrukhabad, Dhansua, Uttar Pradesh – 209602

Phone: +91 94154 32227

Email: emergency@kpsinghhospital.com